Please note that, in case of a change in shipment details like items, floor or location, the quote might change accordingly.You are requested to share the detailed and correct information with us at the time of booking.
You are advised not to entertain any kind of tip requests of PACEMOVE Partner personals.
You have to make payment according to the payment terms of the accepted quotation. Delay in the payment from your side can cause a delay in the shipment. PACEMOVE or its Partner won’t be responsible for it.
Household goods like Split AC, Kitchen Chimney, Any kind of fan, Wall-mounted TV, Geyser, Wall-mounted Water Purifier/R.O., Hydraulic Bed will
not be dismantled and assembled
by PACEMOVE Partner. You are advised to keep all these items dismantled before the shifting date.
Any kind of skilled job such as Carpentry, Electrician and Plumber etc. will not be done by PACEMOVE Partner.
Cartons and packing materials are properties of the PACEMOVE Partner.Customer has to
return the cartons and packing material
to the PACEMOVE Partner immediately after delivery.In case, customer wants to keep the cartons and packing material, extra charges need to be paid to the PACEMOVE Partner.
In case of non-availability of customer at drop location at the time of delivery, customer is liable to pay holding charges.
Regions specific "mathadi" or union issues/charges need to be sorted out by the customer. PACEMOVE Partner is not bound for unloading of the goods in such regions. (Regions known for these issues : Entire Kerala state, Pune)
You should examine shipment's condition at the time of delivery
before signing on delivery
confirmation receipt.
If any complaint has to be registered, it should be done
at the time of
delivery
only. A complaint should be registered by sending a mail to support@PACEMOVE.in with
the attached images of the goods.
Part Truck Load (Sharing) shipments might take 3 to 5 days or more to load and dispatch from the pickup city based on the availability of the transport services.
If the loading vehicle is not able to enter inside society premises due to geographical restrictions and is packed away, our partners can charge extra amount for it. You are requested to inform about it in advance.
All the society permissions relating to the societies (if any) of the pickup and drop address have to be taken care by the customer in advance. Restrictions, if any, relating to the society, i.e. use of an elevator, society entrance timings etc, have to be notified by the customer in advance to us.
If you want to make some changes in shipment information or want to reschedule pickup date, you need to inform PACEMOVE first instead of directly informing to our partner. In such cases, we won't be able to help you on any kind of issues without this critical information.
